One of the most challenging aspects of the technology market is staying abreast of the latest emerging technologies. What is pure hype and what is the next disruptive technology that could make or break your business?
A recent survey of CIOs shows that Web 2.0, Unified Communications, Software as a Service (SaaS), and mobile technologies are gaining momentum in the enterprise.
The survey evaluated the emerging technologies against three business factors: business process improvement (speed, flexibility, agility), reducing costs, and driving revenue.
There was a big variance in business results perception between technologies that were being investigated and those that had been deployed.
For deployed technologies, VoIP and Server Virtualization ranked the highest for improving business processes and reducing costs; and SaaS for generating revenue.
The survey continues with technologies being evaluated, Unified Communications and Smart Phones as Mobile Clients ranked the highest for improving business processes; Storage Virtualization and Unified Communications for reducing costs; and Service Oriented Architectures (SOA) and Rich Internet Applications (RIA) for generating revenue.
These results do not surprise me as Premiere Global was an early adopter of VoIP and virtualization technologies for our PGi Communications Operating System — which is based on cloud computing, SaaS, RIA and virtualization technologies. While the name of the business model has evolved over the last two decades from Service Bureau to Application Service Provider (ASP) to On-Demand and lastly Software as a Service (SaaS), the value proposition of Premiere Global business communication solutions remains the same:
- Faster time to market (no hardware/software installation and configuration)
- Reduced Total Cost of Ownership (TCO)
- Unlimited capacity
- High availability
- Reduced IT maintenance and support costs
- Upgrades are automatic — no need to purchase hardware or software upgrades
- Focus IT resources on core competencies
Full survey results are located here.
Peter J. Stewart
Group VP, Product Innovation & Management
Tags: COS, Innovation
