Blogger: Annie Tsai
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Email: annie.tsai@pgi.com URL: http://www.meannietsai.com Description: As Director of Customer Experience, Annie focuses on ensuring the various touch points a Customer has with PGS products and services are optimized and provide additional value to the user's experience. Additionally, Annie works to see that all parts of our Global business keep the Customer front of mind with every possible interaction, whether it be with product usability and uptime, product feature development, customer-impacting processes definition, or customer support. Having worked in the communications industry for the past 6+ years, her experience ranges from designing optimized customer experiences in brick & mortar environments to helping Customers use technology to create a dialogue with their customers. Follow Annie on Twitter: http://www.twitter.com/meannie |
