Category: Customer Support

RX for Working Through H1N1

Blogger: Trish Zimmerman
Monday, November 30th, 2009

It seems everyone is talking about it – H1N1. Daycares, schools and companies of all sizes have planned how they’ll keep a workforce together during a pandemic. Although reports of how severe it is vary widely, one thing is certain – the virus is widespread. Even obsessive use of hand sanitizer didn’t spare me from its reach.

What is YOUR meeting personality?

Blogger: Sara Pilling
Tuesday, November 24th, 2009

We’re getting a lot of mileage around here with this blog post! Read what our CMO Jackie Yeaney has to say about some popular ‘meeting personalities’.

Millions of us sit on conference calls and web meetings each day. Let us know if you recognize yourself, or your boss.

[Full disclosure: I am a combo socializer/multi-tasker/time-keeper/maestro!]

To Chat or Not To Chat, That Is The Question

Blogger: Stacy Tenenbaum
Tuesday, October 13th, 2009

The answer is:  Chat! 

You can receive help choosing the right PGiMeet product via our Sales Specialist Online Chat.

If you are already a customer, you can receive help from Customer Support Online Chat.

Online chat from Premiere Global Services is designed to help you get your questions answers quickly and easily, without having to pick up the phone. 

Try it today- and leave the existential questions to Sir William.

Tweeting Our Meeting Love

Blogger: Sara Pilling
Monday, October 5th, 2009

What gets hundrends, sometimes thousands of references on Twitter each day?

No it’s not the latest badly behaving Hollywood celeb, it’s actually the conference call.

That’s right, hundreds of people tweeting various reactions to the very conference calls that they are attending. Here’s a quick sampling (names removed to protect the innocent):
- “just spent 70 minutes attending a webinar/conference call from my living room couch. Glad it’s over cause my cell phone is about to die!”
- “one conference call standing between me and the weekend”
- “These late night rehearsals are no good. What say we stay home & rehearse via conference call?”

I Can Do It Myself, Thanks!!

Blogger: Heather Stubblefield
Thursday, September 17th, 2009

I’m an impatient person. I’m not proud of it, but I will admit that I like to try to resolve something myself before I ask for help.
Fortunately, PGi has me covered with a new support site.
Check it out at http://support.pgi.com.
The layout is simple. Topics are displayed by Solution Set, and then into individual categories that cover how to Get Started with a product, specific steps to perform actions in ‘How-To’ topics, and troubleshooting commonly encountered issues in ‘Troubleshooting’ topics.

Need to know the minimum system requirements for Microsoft Office Live Meeting? Read about it here