It seems everyone is talking about it – H1N1. Daycares, schools and companies of all sizes have planned how they’ll keep a workforce together during a pandemic. Although reports of how severe it is vary widely, one thing is certain – the virus is widespread. Even obsessive use of hand sanitizer didn’t spare me from its reach.
Category: Tips & Tricks
What is YOUR meeting personality?
Blogger: Sara PillingTuesday, November 24th, 2009
We’re getting a lot of mileage around here with this blog post! Read what our CMO Jackie Yeaney has to say about some popular ‘meeting personalities’.
Millions of us sit on conference calls and web meetings each day. Let us know if you recognize yourself, or your boss.
[Full disclosure: I am a combo socializer/multi-tasker/time-keeper/maestro!]
Is Maria a Mobile Meeter?
Blogger: Sara PillingThursday, November 19th, 2009

Maria Shriver was busted by some photogs talking on her cell phone while driving in California a few weeks ago!
Ironic, of course, since her husband signed the state law proclaiming this practice illegal. I’m sure Maria was in the hot seat at home with her husband and her kids after this little incident.
In case there are any more Marias out there, I wanted to share this quick and painless way to connect to a conference call while on your mobile phone. We share this little trick with our customers because we know that its a wireless world. Whether you are telecommuting, working flex hours, or collaborating with other time zones – our mobile devices are connecting us to conference calls and meetings.
Why I Love Meetings: Working From Home – Part 2
Blogger: Andrew OsterdayMonday, November 16th, 2009
In my last post I wrote about how the daily commute not only wastes more than 100 hours of the average American’s year, but often creates stress that spills over at home.
I don’t know about you, but I despise waiting in line, especially when what I’m waiting in line for is a big, steaming bowl of more stress. Isn’t there something better we can do with our time?
Luckily, online meeting and conferencing technology is now letting thousands of workers, including yours truly, avoid the rush hour and the stress that accompanies it. Even working from home one day a week makes a big impact in my quality of life. It’s not bad for the environment either.
Basic Blunders in Operator-Assisted Conferencing – When it’s Time to Sweat the Small Stuff
Blogger: Trish ZimmermanMonday, October 5th, 2009
It’s time for your quarterly earnings release. You have sweated through preparing your presentation, editing, reviewing, practicing … and practicing again. You finally feel comfortable with your message, but in all your preparation, have you sweated the right stuff?
I contacted the Service Quality Team at Premiere Global, and here’s what they say are the easiest yet biggest blunders speakers make that often have the biggest impact on their Operator-assisted call:
Tweeting Our Meeting Love
Blogger: Sara PillingMonday, October 5th, 2009
What gets hundrends, sometimes thousands of references on Twitter each day?
No it’s not the latest badly behaving Hollywood celeb, it’s actually the conference call.
That’s right, hundreds of people tweeting various reactions to the very conference calls that they are attending. Here’s a quick sampling (names removed to protect the innocent):
- “just spent 70 minutes attending a webinar/conference call from my living room couch. Glad it’s over cause my cell phone is about to die!”
- “one conference call standing between me and the weekend”
- “These late night rehearsals are no good. What say we stay home & rehearse via conference call?”
Conference Call Calamities
Blogger: Katherine YoungbloodFriday, October 2nd, 2009
We’ve all had some awkward, strange or just funny things happen during conference calls. I remember a conference call from many years ago when I answered a call on my cell phone from my mother. I proceeded to ask my mom (loudly) why she kept calling me when she knew I was at work! Of course, I had not muted the line – and everyone heard me! Oops!
Web Meetings: Increase Retention By Combining Voice with Visuals
Blogger: Andrew OsterdayThursday, September 17th, 2009
Studies show that audiences retain only 10% of what they hear and 20% of what they see. Sadly, this fact applies to colleagues in your business meetings, too.
Common distractions during business meetings, like an overflowing email inbox begging for attention, make it tough to get your message across, much less retained.
But when these same audiences – including your colleagues – are presented with a communication that combines voice and visual elements – like a web meeting – retention soars to 65%! Now that’s progress.

(Image courtesy of Brainshark)
On the Road Again: Tips and Tricks while Conferencing on the Road
Blogger: Katherine YoungbloodThursday, August 20th, 2009
All of us have at one point in our careers had to join a meeting while on the road. Whether it is en route to the airport or on the way to a doctor’s office, juggling phones and call-in numbers can certainly be a challenge. We decided to ask some of PGi’s key customer “road warriors” what tricks and tips they had for joining a meeting and working productively when not in the office.
Here are some obvious and not so obvious tips:



