It seems everyone is talking about it – H1N1. Daycares, schools and companies of all sizes have planned how they’ll keep a workforce together during a pandemic. Although reports of how severe it is vary widely, one thing is certain – the virus is widespread. Even obsessive use of hand sanitizer didn’t spare me from its reach.
Posts Tagged ‘conference call’
What is YOUR meeting personality?
Blogger: Sara PillingTuesday, November 24th, 2009
We’re getting a lot of mileage around here with this blog post! Read what our CMO Jackie Yeaney has to say about some popular ‘meeting personalities’.
Millions of us sit on conference calls and web meetings each day. Let us know if you recognize yourself, or your boss.
[Full disclosure: I am a combo socializer/multi-tasker/time-keeper/maestro!]
Is Maria a Mobile Meeter?
Blogger: Sara PillingThursday, November 19th, 2009
Maria Shriver was busted by some photogs talking on her cell phone while driving in California a few weeks ago!
Ironic, of course, since her husband signed the state law proclaiming this practice illegal. I’m sure Maria was in the hot seat at home with her husband and her kids after this little incident.
In case there are any more Marias out there, I wanted to share this quick and painless way to connect to a conference call while on your mobile phone. We share this little trick with our customers because we know that its a wireless world. Whether you are telecommuting, working flex hours, or collaborating with other time zones – our mobile devices are connecting us to conference calls and meetings.
Is the Real You on the Line? Conferencing Thieves Can Rack Up Huge Bills
Blogger: Trish ZimmermanMonday, July 20th, 2009
Imagine opening your conferencing bill to find that $2,500 has been generated on your account in a single weekend. It’s your name, your dial-in numbers and even your passcode, but it wasn’t you on the line. Think this couldn’t happen to you? Think again.
Fraudulent usage has become prevalent enough in the conferencing world that PGi offers an “Enhanced Authentication” feature on its international automated GlobalMeet® service. Enhanced Authentication is mandatory for clients who have participants joining from Brazil, China, India and Malaysia. However, all GlobalMeet clients may subscribe to the feature – free of charge. Enhanced Authentication uses the following features to make it more difficult for fraudulent users to access a conference:
What the Beep?
Blogger: Sara PillingWednesday, June 24th, 2009
When you are in the business of hosting millions of meetings each month, you know a thing or two about how people communicate. Unwanted noises can be a distraction during a meeting. As such, many conferencing users become frustrated with ‘the beep’. What is the beep and while we’re at it, what the beep!
The beep (or tone) is a simple way to announce when someone enters or exits a meeting. The beep is an important indicator when you are discussing sensitive topics. However, the beep can be distracting when you are hosting a large number of participants on a call.
Serve Yourself!
Blogger: Trish ZimmermanWednesday, May 20th, 2009
From check out lines to airlines, we live in a self-serve society. Getting accustomed to the automated world has taken some time. When they first came out, I couldn’t imagine that self check-out lines at grocery stores would actually work. And now when I stand several people deep in a check-out line, I wonder why we don’t have more self-serve registers.
Conferencing is another industry with a lot of self-serve tools that have been slow to adopt. When participants join an operator-assisted conference, they’re accustomed to giving a live operator their name, email, phone number, and whatever else the moderator is requesting. But what if they entered this information online prior to the conference beginning? It certainly would provide the moderator more accurate information and eliminate the John vs. Jon and Sara vs. Sarah mistakes.
Putting the Meat in Meetings
Blogger: Sara PillingMonday, April 27th, 2009
This post is for all who have sat on boring conference calls or – worse yet – hosted painful calls where no one is engaged. As someone who participates in about 10 audio or web conferences a week, I have a few go-to tricks that I like to use to when hosting a meeting to ensure that attendees are listening. After all, when you are seated in a face-to-face meeting chances are you are paying attention. When you are at your desk participating in a call or web conference, chances are you are multi-tasking.
